You also have the option to query or decline a users absence if you do not think it is correct. The user will be notified of this and if you query, the user will be able to respond inside the system.
Querying an absence:
1. Go to Main Navigation > Time Management > Authorise Absence
2. Click Authorisation tab
3. Scroll down to the Absence Overview
4. Click Search
5. Find the absence you would like to query using the Expand icons
6. Click View next to the relevant absence
7. You will see an overview of the absence. Click Query
8. Enter the reason you are querying
9. Click Submit Query to send the query to the user
Please note, the user will be able to reply to your query in Clarity365. They will need to go to their absence summary and view the absence that is under query. They can then respond in the same way that you submitted a query.
Declining an absence:
1. Go to Main Navigation > Time Management > Authorise Absence
2. Click the Authorisation tab
3. Scroll down to the Absence Overview
4. Click Search
5. Find the absence you would like to decline using the Expand icons
6. Click View next to the relevant absence
7. Click Decline - you will be asked to give a reason as to why you are declining the absence
8. Enter a reason for declining the absence - this could be due to an error in the amount of hours submitted for example
9. Click Submit Decline to set the absence as declined