Querying or Declining an Absence

User permissions required: Owner, Process Administrator or Manager

Querying an absence:

  1. Go to Main Navigation > Time Management > Authorise Absence
  2. Click Absence Authorisation tab
  3. Click the Details tab
  4. Filter the results to help find the absence(s) you’re looking for and click Search
  5. Find the absence(s) you would like to query
  6. Click the clipboard icon on the left-hand side to View the relevant absence. A pop-up will appear with the Absence Summary details
  7. You will see an overview of the absence. Click Query
  8. Enter the reason for querying the absence for example - Incorrect absence reason used
  9. Click Submit Query to send the query to the user

Please Note, the user can reply to your query in Clarity365. In order to view this, you will need to view the Absence Summary to see the conversation history.

 

Declining an absence:

  1. Go to Main Navigation > Time Management > Authorise Absence
  2. Click Absence Authorisation tab
  3. Click the Details tab
  4. Filter the results to help find the absences you’re looking for and click Search
  5. Find the absence(s) you would like to decline
  6. Click the clipboard icon on the left-hand side to View the relevant absence. A pop-up will appear with the Absence Summary details
  7. Click Decline - you will be asked to give a reason as to why you are declining the absence
  8. Enter the reason for declining the absence for example - Incorrect absence reason used
  9. Click Submit Decline to set the absence as declined
« Back