Clarity365 is compatible with the following browsers:

• Google Chrome
• Internet Edge or Explorer 10 and above
• Safari
• Mozilla Firefox

Please note, you must have the latest version of your preferred browser in order to access all the content on Clarity365. To download the latest version of any browser, please click the relevant link in the list above.

iOS

Please note, Clarity365 for Mobile requires iOS 9.0 and up and therefore may not be supported on older devices. Compatible with iPhone, iPad, and iPod touch.

1. Enter the App Store

2. Search Clarity365 (alternatively click here)

3. Click Install

Clarity365 for Mobile will now be available on your iOS smartphone or tablet.

Android

Please note, Clarity365 for Mobile requires Android 4.4 and up and therefore may not be supported on older devices.

1. Enter Google Play

2. Search Clarity365 (alternatively click here)

3. Click Install

Clarity365 for Mobile will now be available on your Android device.

Windows

Please note, Clarity365 for Mobile requires Windows 10 or Windows 10 Mobile and up. Therefore older devices may not be supported.

1. Enter the Windows Store

2. Search Clarity365 (alternatively click here)

3. Click Install

Clarity365 for Mobile will now be available on your Windows device.

In order to receive exported data, reports and registration emails from us please add our email address to your address book.

This will prevent emails filtering through to your Junk box, Clutter or SPAM folders.

Outlook

To add names to the Address Book:

1. Create a contact for that person in your Outlook contacts - after the contact is saved, the changes are reflected in the Address Book

2. You can import people from other lists or address books, such as Webmail lists. Click the File tab. Click Open, click Import and then use the Import and Export wizard

Click here to be taken to Microsoft Office Support guidance.

Gmail

Add a sender to your Gmail address book fast:

1. Click the down arrow (more) next to the reply button in the top right corner of the email message

2. Select Add _ to Contacts list from the menu that comes up

Click here to be taken to the Google Gmail Support guidance.

iCloud

When you use iCloud Mail to read your email, you can easily add the email address of the sender or any CC'd recipients to a new contact in iCloud Contacts. In iCloud Mail, click the sender's or recipient's name or email address in the header of the message you're viewing, enter information for the contact, then click Save.

You can enter the contact's name and company, and choose the type of email address. You can also make the contact a VIP. Mail shows VIP status, but Contacts doesn't. Contacts are sorted and displayed according to the sort preferences you set in iCloud Contacts preferences.

Click here to be taken to iCloud Support guidance.

Yahoo! Mail

1. Open the email

2. With your mouse, highlight the email address at the top of the email

3. Right-click the highlighted email address and select Copy from the drop-down menu

4. On the left side of your screen, next to Contacts, click Add

5. In the Email field, right-click and select Paste

6. Click Save

Click here to be taken to Yahoo Support guidance.

AOL

For members using AOL 9.0 Optimized SE/LE and above:

1. Click the Mail menu, then click Address Book

2. In the Groups section, click Categories

3. From the Categories list, click Auto-Added

Click here to be taken to AOL Support guidance.

Outlook

1. On the Home tab, in the Delete group, click Junk and then click Junk email Options.

2. On the Safe Senders tab, select the Automatically add people I email to the Safe Senders List check box.

Click here to be taken to Microsoft Office Support Guidance.

Gmail

1. Select More from the left menu

2. Select Spam

3. Select no-reply@dataclarity.uk.com or search for it using the search bar

4. Tick the small box to the left of the email heading

5. Select 'Not Spam'

6. Go to Inbox

7. Select no-reply@dataclarity.uk.com (to go inside the email itself)

8. Click the drop down arrow on the right hand side of the email - the time will be displayed to the left of this button

9. Click Add to contacts list

iCloud

iCloud automatically identifies most junk mail (spam) sent to your @icloud.com address or its aliases and moves the junk mail to your Junk mail folder. If you receive unwanted mail, you can mark it as junk. Messages marked as junk are displayed with a junk mail icon.

Please note that because email messages in the Junk folder are automatically deleted after 30 days, periodically check the Junk folder for email messages that were marked as junk mistakenly.

Indicate that an email message isn't junk

1. Click the Junk folder in the sidebar

2. Select a message, then click the Not Junk button in the top right of the message window

The message is moved to your Inbox. Subsequent email messages from the same sender are no longer automatically marked as junk.

Click here to be taken to iCloud Support guidance.

Yahoo! Mail

Need to relocate emails from one folder to another? No problem. It's quick and easy to move your emails around.

Moving your emails:

While viewing a folder's email list:

1. Select the checkbox for the email(s) you want to move

2. Click Move

3. Click the Destination folder's name in the drop-down list or click New Folder

- Click a folder's name - Your emails are moved to the selected folder

- Click New Folder - Enter a name for the folder and click OK - The Folder is created and your selected emails are moved to it

Click here to be taken to Yahoo Support guidance.

AOL

Accidentally marked a message as Spam? If it's been less than five days since you marked the message as Spam, you can still move it back to your inbox. After five days, your Spam folder will be automatically deleted.

To move a message from your Spam folder back to your inbox:

1. In the left panel, click the Spam folder

2. Click the box to the left of the message that you want to move out of the Spam folder, and then above your list of messages, click the OK Not Spam button.

Click here to be taken to AOL Support guidance.